Success team member

Telecommute · Customer success


Join a fun, global team of medical and IT professionals, entrepreneurs in their fields, for the adventure of a lifetime.

We're changing the way personal health is managed, making people’s lives easier, and opening up a multi-billion pound market in the process. We’ve built an impressive digital platform to help patients and clinicians share medical data online that is being used in the UK and abroad.

Both patients and clinicians are thrilled when they work with us to finally have a great experience with better secure communication about health information, and we get to work with the most forward-looking and successful people in their industry. Join us as we expand globally.

We all work from home and this position will require travel to our clients and occasionally to our London HQ and abroad.

About you

You're a pioneer, a natural leader who deals with ambiguity creatively, thrives (and delivers) in a fast-moving, constantly-changing landscape. You'll be responsible for networking with potential customers to clear the path for our expansion, then help build the team and grow our network by applying - and further developing - our expansion plan.

Customer Success are looking specifically for natural project managers (no official qualifications needed- our best project managers are clinicians used to coordinating the most complex patient discharge!). By nature, these people need to be detail orientated, systematic and excellent communicators through any media (email, telephone, video call). A core skill in this work will be training other people, so if you have experience in training others and enjoy this it may be the role for you!

Ideally you'll have had startup/project management experience, but you must demonstrate operating excellence preferably in an allied health professional (clinical) capacity. IT experience is not necessary, but a basic understanding and competence using a computer is necessary.

Working with Patients Know Best

We are looking for people who are genuinely passionate about improving healthcare for us all, and excited about the future changes we can expect in healthcare both in the UK and globally.

We are a closely-knit team that are looking for people to join our team who are similarly minded self-starters, driven by a rampant desire to make healthcare better and more efficient.

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